Information provided about any product on our website has been obtained from the manufacturer’s and/or supplier’s website. The product price you see is the Price in Nepal that you pay which includes all applicable taxes. Evivez is not responsible nor liable for any issues caused by any products. All products are properties of their respective manufacturer and/or supplier. Evivez is fully committed to providing the utmost quality products to its customers. However, all buyer agrees that there can be times when defective products are shipped by the product manufacturer or supplier unknowingly. In this case, Evivez will do its best to assist its customer and try to resolve this situation. Product links provided on our website are for reference purposes only. We may or may not use the source listed on the product link to make a purchase. However, we guarantee that the product we supply is from a reliable source. We urge all customers to please read the product information on our website, manufacturer’s website, and supplier’s website (whenever applicable) before deciding to purchase any product.

Disclaimer

<a href="\evivez">Evivez</a> is a premium online shopping platform where you can purchase or request to purchase product(s) from almost all major global brands. We know your privacy is very important, and we are fully committed to protecting your information. We really appreciate you trusting us by providing your information while making purchases and by signing up for our service.This Privacy Policy explains how we collect, protect, share, and report your personal information. Personal information can be any information that will help us identify you, and we use that information to fulfill your request.By using Evivez, you are consenting to the following details:<ol><li>Information about our customers is an important part of our business, and we are not in the business of selling our customer’s personal information to others.</li><li>We will disclose your information if we have to in order to comply with the law.</li><li>We might receive your updated information from our delivery service. We will use this information to update our records to serve you better.</li><li>We might collect your video surveillance footage when you visit our Service Center.</li><li>As our business grows, we might sell or buy other businesses for various purposes. In such transactions, customer information is generally exchanged between businesses.</li><li>We may update this privacy policy frequently.</li><li>This platform is meant for adults and not for children.</li></ol>You provide information to us when you:<ol><li>Search our product catalog</li><li>Make a purchase</li><li>Sign up for our service</li><li>Cancel or make changes to your order(s)</li><li>Visit our Service Center</li><li>Meet our Customer Service Representative(s)</li><li>Enter details about your bank account information and other payment methods</li><li>Participate in our giveaways and surveys</li><li>Shop our sales and holiday offerings</li><li>Invite your friends and families to use our services</li><li>Contact us via email, phone, or any other communication method</li><li>Provide product reviews</li><li>Use Coupon Codes and Promotions to purchase product or service at a discounted price</li><li>Participate in discussion boards or other community features</li><li>Provide feedback so that we can improve our service</li></ol>We use your information for the following purposes:<ol><li>To communicate with you via phone, email, and other means of communication</li><li>To display interest-based ads for products</li><li>To know more about your interests, concerns, and feedback so that we can improve the quality of our products and services</li><li>To process your order in a timely manner</li><li>To aid our marketing campaigns without sharing your personal details to anyone</li><li>To enhance our system security</li><li>To send push notifications</li><li>To protect you and our business</li></ol>Please contact us if you have any questions.

Policies

Privacy Policy

Customer Protection has always been our top priority along with customer satisfaction. We are committed to providing quality products and quality services. We have done few things to make sure our customers are always protected:Quality Control:<ul><li>We only provide products directly from the manufacturer or authorized seller. This excludes customized items or any items that our customers explicitly want us to fulfill.</li><li>We perform 100% visual inspection of all products before supplying them to our customers.</li><li>There is no third party involved between our customers and us. We directly fulfill all orders.</li><li>All damaged products are scrapped or returned to the manufacturer or supplier.</li></ul>No Return or Exchange Policy on certain items:Certain items are not eligible for a return or exchange because there is no means to re-verify the authenticity of the returned products. It is almost impossible to check if the returned products have been compromised in any way. This policy ensures that every product under the product types listed below is new and fresh. This is not about not trusting our customers. This is about making sure you can always have peace of mind whenever you shop with us. Here is the list of product types that cannot be returned.<ul><li>Cosmetics</li><li>Workout Supplements</li><li>Fish Oils</li><li>Wheatgrass Powders</li><li>Multivitamins</li><li>Perfume &amp; Fragrances</li><li>Alcohols &amp; Wines</li></ul>

Customer Protection Policy

We have a very generous cancellation policy. We strive every day to make sure our customers are satisfied. There are situations when you want to cancel your order and we completely understand that. Please review the following cancellation policy before making a purchase.<ul><li>You can cancel your order from the website within 24 hours after order placement.</li><li>Orders via phone, email and social media platforms are eligible for cancellation within 24 hours after order placement.</li><li>After 24 hours, please call us at our Toll-Free Phone # <a href="tel:9801570005">9801570005</a> or Mobile Phone # <a href="tel:9801364223">9801364223</a>&nbsp;to cancel your order (exceptions apply).<ul><li>Please note that the order may not be eligible for cancellation if it is already shipped to Nepal from our USA warehouse.</li></ul></li></ul>Exceptions: In some circumstances, we will be unable to return your product to the original manufacturer or distributor if you wish to return or exchange it. Please be sure to cancel your order within 24 hours for any products under the following categories, otherwise, we will be unable to refund your minimum deposit/full payment:<ul><li>Engraved electronics</li><li>Custom configured electronics</li><li>Custom designed fashion apparels</li><li>Designer products</li><li>Products fulfilled per your request which do not have a return policy</li></ul>

Cancellation Policy

We have a free, easy, and no-hassle return policy on all returnable items. We can assist you with the return process in multiple ways:1. Visit our Service Center:Our service center is located at the address below. Please visit us during operating hours.<ul><li>Chhaya Devi Complex, Store # 332</li><li>Tridevi Marg, Kathmandu, Nepal</li><li>Days and Hours of Operation<ul><li>Sunday - Friday: 10:00 AM - 6:00 PM</li><li>Saturday: 11:00 AM - 4:00 PM</li></ul></li></ul>2. Call UsPlease call us at our toll-free number or mobile phone number, and we will promptly assist you with your return or exchange.<ul><li>Mobile Phone #: <a href="tel:9801364223">9801364223</a></li></ul>3. Email UsEmail us at <a href="mailto:support@evivez.com">support@evivez.com</a> and we will take it from there.4. Online ReturnThis feature will be added to our website very soon.Very Important Note:<ul><li>All items are inspected at the service center before the customer picks up the order or is delivered to their home to ensure damaged products are not handed to our customers. 100% refund is provided on all items damaged during a home delivery.</li><li>Purchase Receipt must be shown for all items. Items without a receipt cannot be returned or exchanged.</li><li>Original packaging boxes should not be altered, taped, painted, or damaged in any way.</li><li>Any product can be exchanged only once unless the product provided is defective.</li><li>Product(s) should not be altered in any way. For example: replacing internal parts of any electronic devices, modifying dimensions of clothes and other fashion accessories, upgrading products through external suppliers or vendors, etc. In this case, return and exchange policy will not be valid anymore and warranty will be voided (if applicable).</li></ul>A. Clothing, Shoes, Watches, Sunglasses, and Fashion Apparels:<ul><li>Items must be returned within 7 days from the pickup or delivery date.</li><li>Items must be in their original, unused, and unwashed condition.</li><li>Items must be in their original box (for eg. Shoes, Electronics, Cosmetic Products, etc.)</li><li>Defective items from our customers cannot be returned or exchanged.</li><li>Items without tags cannot be returned or exchanged.</li><li>Final sale products are not eligible for return &amp; exchange.</li></ul>B. Beauty Products, Health &amp; Fitness Supplements, Essential Oils, and Alcohol &amp; Wine:<ul><li>Not eligible for return or exchange per our <a href="/support/documents/customer-protection-policy">Customer Protection Policy</a>.</li><li>No returns on Cosmetics: Makeup, Skincare, and Haircare products (excludes hair accessories such as dryer, straightener, curling iron, etc.).</li><li>No returns on Health &amp; Fitness Supplements: Workout supplements, Fish Oil, Wheatgrass Powder, and Multivitamins.</li></ul>C. Electronics:<ul><li>Items must be returned within 14 days from the pickup or delivery date.</li><li>All items must have their original packaging.</li><li>Defective items from our customers cannot be returned or exchanged.</li><li>Customized items under this section cannot be returned or exchanged.</li><li>Final sale products are not eligible for return &amp; exchange.</li></ul>D. Designer and Customized Items:<ul><li>Not eligible for return or exchange.</li></ul>E. Health &amp; Fitness (excluding Workout Supplements, Fish Oil, Wheatgrass Powder, and Multivitamins):<ul><li>Items must be returned within 7 days from the pickup or delivery date.</li><li>All items must be in their original packaging.</li><li>Defective items from our customers cannot be returned or exchanged.</li><li>Final sale products are not eligible for return &amp; exchange.</li></ul>F. Kids Items:<ul><li>Items must be returned within 7 days from the pickup or delivery date.</li><li>All items must be in their original packaging.</li><li>Defective items from our customers cannot be returned or exchanged.</li><li>Final sale products are not eligible for return &amp; exchange.</li></ul>G. Perfume and Fragrance:<ul><li>Not eligible for return or exchange per our <a href="/support/documents/customer-protection-policy">Customer Protection Policy</a>.</li></ul>

Return & Exchange Policy

Where is your store?<ul><li>Chhaya Center Store #332, Thamel, KTM</li><li>Opens every day from 10 AM - 6 PM</li></ul>What products do you provide?<ul><li>We provide hundreds of products from almost all brands in the USA.</li></ul>Are you a courier company?<ul><li>No. We offer a slightly different service.</li><li>We purchase, pack, and ship products from the USA to Nepal and deliver all over Nepal</li></ul>Can you ship a product from my relatives?<ul><li>No. You will have to purchase products from Evivez</li></ul>Which countries do you import products from?<ul><li>USA only</li></ul>What are the charges?<ul><li>Charge includes product price, shipping cost, all taxes, and service fees.</li><li>Product price varies by product type and shipping cost.</li></ul>How much should I pay upfront?<ul><li>You only have to pay a 50% minimum deposit upfront and pay the remaining amount upon delivery.</li><li>Customized orders should be paid in full upfront.</li></ul>How can I order?<ul><li>Step 1: Send us product details using our <a href="https://evivez.com/support/product-request" target="_blank" rel="noopener noreferrer">Product On-Demand</a> service</li><li>Step 2: Get a product estimate from us</li><li>Step 3: Pay at least a minimum deposit</li><li>Step: We will process your order</li><li>Step 5: Get product delivered to your home in Nepal</li></ul>Are there any hidden charges?<ul><li>No. Whatever price you see in the estimate is what you pay.</li><li>If you decide later to ship products outside of the Kathmandu valley then there will be an additional delivery fee.</li></ul>

Frequently Asked Questions

To be eligible for a refund, you must return the product within its specified return date as specified in the <a href="../../../../../return-exchange-policy">Return &amp; Exchange Policy</a>. Different products have different return and exchange eligibility. The product must be in the same condition that you received it and undamaged in any way. If the product has a No Return Policy then you will not be eligible for a refund.After we receive your returned product, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you have used during the purchase. For credit card payments, it may take anywhere between 5 to 10 business days for a refund to show up on your bank account or credit card statement. All other forms of payments will be refunded within 5 business days. Customers will also have an option to receive a credit for future purchases instead of receiving a refund.If you have any questions, please email us at <a href="mailto:support@evivez.com">support@evivez.com</a>, and our dedicated professional will reach out to you.

Refund Policy

We want our customers to have a great shopping experience and that is the core of our business. Shopping should be fun and not something where you make a purchase and you have no idea what kind of product or service you will end up experiencing. We want to assure all first-time buyers that we only provide 100% original and authentic products. If you are a returning customer, both you and we know why you love our products and services.All products we supply are sourced directly from the manufacturer or an authorized distributor in the USA and Europe. We are committed to providing quality products and quality service to all our customers.&nbsp;

Originality & Authenticity

We use a standard shipment method and the delivery estimate is 10 - 15 days after your order arrives at our USA warehouse. Some exceptions apply if the products are not available immediately or if the products have a longer delivery estimate from the manufacturer or authorized sellers. In that case, we will always inform our customers immediately. We deliver nationwide and delivery charges may be added in some cities with the Kathmandu Valley and out of the Valley.Customer orders are always insured throughout the transit. In case of any loss or damage during transit, our customers and our business are always protected.&nbsp;

Shipping Policy

Free home delivery for a limited time with Kathmandu Valley. There will be an added fee for home delivery after this promotion is over.&nbsp;

Home Delivery

This Terms &amp; Conditions is a legal agreement between you and Evivez for your access to this website <a href="https://evivez.com/">www.evivez.com</a>, Evivez app (coming soon), and the products and services we provide.We may from time to time modify terms of use and post a copy of the amended agreement at www.evivez.com. If you do not agree to or comply with this agreement as amended, you should not use this website, app, products, and services. You will be deemed to have accepted this agreement as amended if you continue to use the website and app after any amendments are posted on this site.By using Evivez, you agree to the following terms and conditions. Please read these carefully before purchasing items and/or using our services:A. Product WarrantyIf any product has warranty then customer can claim the warranty directly with the manufacturer. Evivez is only responsible to provide product from various Merchants to our customers. Evivez does not provide any warranty directly because Evivez do not own the product. If there is any issue with the product that is under the manufacturer's warranty then Evivez will assist the customers to return product back to the merchant which might incur additional fees.B. DisclaimerInformation provided about all products on our website is obtained from the manufacturer’s and/or supplier’s website. Evivez’s responsibility is to fulfill their customers' needs whenever possible by buying products from the appropriate manufacturers and/or suppliers and supplying them to their customers. Evivez is not responsible nor liable for any issues caused by any products as all products are properties of their respective manufacturer and/or supplier. Evivez is fully committed to providing the utmost quality products to its customers. However, all buyer agrees that there can be times when defective products are shipped by the product manufacturer or supplier unknowingly. In this case, Evivez will do its best to assist their customer to resolve such situations. We urge all customers to please read the product information on our website, manufacturer’s website, and supplier’s website (whenever applicable) before deciding to purchase any product.C. AuthenticityAll products we supply are sourced directly from the manufacturer or an authorized distributor in the USA and Europe. We are committed to providing quality products and quality service. All products we supply are 100% authentic. We cannot guarantee the originality and authenticity of custom orders from our customers.D. Your Personal InformationYou will have to create your personal or business account to make any purchases from Evivez. This will assist us in fulfilling your orders. Please review our &nbsp;<a href="/support/documents/privacy-policy">Privacy Policy</a> for more details.E. Loss and/or DamageEvivez is not responsible and liable for any loss and/or damage caused by any products purchased by our customers using our service. We do not own any products. All products are properties of their respective manufacturer, supplier, and/or distributor.F. CopyrightWe do not own any brands listed on our website. Evivez honors copyright laws of other brands and will never impact other brand images in any wrong way.G. Return and ExchangeReturns and exchanges are processed according to our Return and Exchange policy.H. Product AvailabilitySome products may not be available at the manufacturer's, supplier's, or distributor's website. Some products may be permanently discontinued by these sources.I. Applicable LawBy using Evivez, you agree that we might be required to disclose your information to the Government of Nepal.J. Dispute and ClaimsPlease forward any disputes and claims to claims@evivez.com. All disputes and claims are handled on a first come first serve basis.K. TrademarkEvivez is a trademark of the Evivez Corporation Pvt. Ltd. registered in Nepal. Evivez is also a registered business in the USA. Evivez name cannot be used by any other person or company without written agreement with the D and M Corporation.L. Product on-DemandProduct on Demand may not be applicable in all areas of Nepal. Products banned from importing in Nepal cannot be purchased from Evivez and this feature is not applicable for such products. Product on Demand service may be discontinued anytime without prior notification to our users.M. Order Confirmation and CancellationOur order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to supply that order. At any time after receipt of your order, we may accept, decline, or change quantity, or place other limits on your order.N. Minimum Deposit and Full-Pay DiscountA minimum deposit is a minimum amount that must be paid to process an order. We can remove this service anytime without notification. The minimum deposit amount may differ for different products. Sometimes products with the same price may have different minimum deposit requirements.A full-Pay discount is a discount that may be applicable when you decide to pay in full for most regular priced product(s). This discount is only applicable during order placement. If you choose to pay in full upon delivery (whenever applicable), the full-pay discount is not applicable. Full-pay discount is not applicable on products already on sale or offer.O. License to use this siteWe grant you a limited, non-exclusive, non-transferable, personal, non-commercial license to access and use this website and the app to access our product(s) and service(s). We reserve all rights, titles, and interests not expressly granted under this license.P. Order Release to CustomersOrders are released to our customers only after full payment is received and confirmed.&nbsp;Q. Out of Valley Shipments100% payment should be received before orders are released for Out of Valley shipment. If payment is not received, order will be placed on hold at the Service Center until all payment is received and confirmed. Out of Valley delivery will not be scheduled until full payment is received. It is recommend to complete the payment before orders arrive in Nepal so that shipment can be scheduled for delivery as early as order is released from customs.&nbsp;R. Product Modification During DeliveryOrder can only be opened during delivery in front of our delivery masters only after full payment is received. Opening product packaging and inspecting is not allowed until full payment is received and confirmed. If customer wants to return or cancel any order (whenever applicable and allowable by our terms and conditions) after opening the product packaging then it must go though the customer service and not through the delivery masters.S. Order Hold Duration at the Service CenterAll orders will be placed on hold at the Service Center for a maximum period of 2 weeks after order is received at the Service Center. Customer must pay in full to extend the hold period by a maximum of 2 months. If full payment is not received within the first 2 weeks after order is received at the Service Center, Evivez has the right to sell that product to another customer and forfeit the minimum deposit. This policy is in place for a smooth transition of all orders from Evivez to Customers. Evivez will definitely honor special circumstances. Contact customer service for more information.

Terms & Conditions

This listed price is the final Price in Nepal which includes all applicable Customs Duties and VAT. There are no hidden charges. Delivery charges may be applicable in some cities within the Kathmandu Valley and all cities out of the Valley.

What does this price mean?

Minimum Deposit:This is the minimum amount you must pay to process your order. This is usually 50% of the total order value. The remaining amount can be paid upon delivery using any available payment methods on our platform. Customized orders should be paid in full upfront.Pay-in-Full:If you pay the full order amount upfront, you will never pay the full price of your order. &nbsp;This is an added discount on almost all orders. Pay-in-Full discount may not be applicable on items already on sale.For example: If an item costs Rs. 10,000 and you decide to pay it upfront during order placement, you will only pay Rs. 9,920. You will save Rs. 80 on this order. Discount amounts can change based on business needs without prior notice.

Minimum Deposit & Pay-in-Full

We went through an incredible journey to create this platform, and from the first day our mission has been to provide an optimal shopping platform for our Nepalese community so that you can:<ul><li>Shop top quality products of your wish from the major global brands.</li><li>Request products of your wish <a href="/support/documents/product-on-demand">on-demand</a>.</li><li>Experience personalized shopping and the best customer service.</li><li>Shop high-quality local products that are made in Nepal (coming soon).</li><li>Send gifts to your friends and families in foreign countries.</li></ul>

Mission Statement

Evivez&nbsp;started when we decided to transform our dream of serving the Nepalese community “with a great shopping platform and exceptional customer service” into a reality. Two Nepalese entrepreneurs currently living in the United States of America co-founded&nbsp;Evivez in 2020. It is registered as an ‘Evivez Corporation Private Limited' in Nepal.Our dream is very simple:<ul><li>Provide a platform where you can purchase almost any product you desire from all major global brands available in the USA using our ‘Product On-Demand’ service.</li><li>Offer product customization service on some featured products such as select electronics and cosmetics.</li><li>Deliver the best customer service and always maintain a “Customer First” approach.</li><li>Supply 100% genuine and authentic products from reliable sources as well as make it easy for you to order products from your preferred source.</li></ul>Evivez is an ultimate destination for international style seekers and shoppers. We are here to provide you and your loved ones a better lifestyle in diverse possible ways. We believe that shopping should be about exploring what is happening around you, living the dream, redefining your style, getting honest communication about products, and the most important factor of all is getting authentic and original products.We have partnered with numerous brands in the USA to supply exceptional brand clothes and apparel, beauty products, electronics, smart home devices, health &amp; fitness supplies, and many more.It's time to fulfill your wishes!

About Us

Evivez

EMI is a fixed monthly payment that you will pay to the borrowers for a specific pre-defined term. Using this service, you can buy a lot of products and pay a fixed monthly payment. Here are the banks that we have EMI agreement with:<figure class="table"><table><tbody><tr><td>Bank&nbsp;</td><td>EMI Tenure</td><td>Rate</td></tr><tr><td rowspan="2">NMB</td><td>12 months</td><td>8%</td></tr><tr><td>18 months</td><td>10%</td></tr></tbody></table></figure>Here is how it works:<ol><li>Finalize the product(s) that you want to purchase.</li><li>Decide on how much down payment you would want to pay (minimum requirement is 5% of the total product amount).<ul><li>This amount is required for all products that qualify for EMI.</li><li>You will pay this amount directly to Evivez to process any order.</li><li>Minimum down payment is a must to process any order.</li></ul></li><li>Decide the bank, tenure and rate that you prefer. Different banks might have different tenure and rate as listed in the table above.<ul><li>If you want to use a different bank than the one you currently bank with then you might have to apply for a credit card with the new bank.</li><li>You can call us (9801364223, 9801570005), email us (support@evivez.com), visit our Service Center in Chhaya Center, Store #332 or message us on Social Media.</li></ul></li><li>We will email you the proposal.</li><li>Take this proposal to the bank and start the EMI application process.</li></ol>At any time, if you have any questions or concerns, you can always reach out to us and our customer service team both in Nepal and the USA will be able to assist you 24/7.Frequently Asked Questions:<ol><li>Can I buy any product under EMI?<ul><li>No. All products may not quality under EMI.</li><li>Bank may only quality electronic goods and equipment under EMI. Please contact the bank and get clarification before applying for EMI.</li></ul></li><li>What is the minimum and maximum amount that will qualify under EMI?<ul><li>Usually, the minimum EMI amount is Rs. 15,000 and maximum is Rs. 10,00,000.</li><li>This might vary with banks. Please contact the bank and get clarification before applying for EMI.</li></ul></li><li>How much is the down payment?<ul><li>Evivez has a minimum down payment requirement of 5% of the product price.</li><li>You can always choose to put down more to lower your monthly payment.</li></ul></li><li>Whom do I pay the monthly installment?<ul><li>Bank</li><li>Once EMI is set up, you only deal with the bank to make your payments.</li></ul></li><li>When shall I pay the down payment? Is it before or after approval of the loan/credit card from the bank?<ul><li>It is ideal to pay the down payment as early as possible.</li><li>If the product you want is not in stock, we will have to process it from the USA. As per the Company policy, all orders are processed only after receiving the down payment.</li><li>Paying down payment early means you will receive your order faster.</li><li>You can always choose to pay the down payment after getting an approval from the bank. This might delay the delivery date of your product if the product is not in stock.</li></ul></li><li>Can I get a different rate than the rate listed above?<ul><li>No</li><li>Rate is pre-determined by the bank and cannot be altered.</li><li>If there is a change from the Bank's side then they will notify us and we will update our terms as well.</li></ul></li><li>Can I pay more than the monthly installment amount to the bank?<ul><li>Yes, you can always pay more (but not less) to the bank to pay off your balance early.</li></ul></li><li>If I pay more than the monthly payment every month, will the rate go down?<ul><li>No</li><li>Rate is pre-determined and once EMI is approved, it cannot be changed.</li></ul></li></ol>

Equated Monthly Payment (EMI)

Our service center is located at the Chhaya Devi Complex, Thamel, Kathmandu. Here are some details for your reference:<ul><li>Toll-Free Phone #: <a href="tel:9801570005">9801570005</a></li><li>Mobile Phone #: <a href="tel:9801364223">9801364223</a></li><li>Days and Hours of Operation:<ul><li>Sunday - Friday: 10:00 AM - 6:00 PM</li><li>Saturday: 11:00 AM - 4:00 PM</li></ul></li></ul>Please visit our Service Center to learn more about the products and services we provide. You can also order products and choose to pick-up at our service center. We will be waiting to see you in person.

Service Center

Here are the current deals:<ul><li>General Discount for everyone<ul><li>Rs. 500 discount on all orders more than Rs. 10,000.</li></ul></li><li>Laptop<ul><li>Rs. 1,500 discount on all Laptops above Rs. 1 Lakh.</li></ul></li><li>Smartphone<ul><li>Rs. 1,500 discount on all Smart Phones above Rs. 1 Lakh (except Apple and Google phones).</li></ul></li><li>Monitors<ul><li>Rs. 1000 discount on all Monitors above Rs. 1 Lakh.</li></ul></li></ul>

Promotions & Discounts

Product On-Demand is one of our major service features which means ‘You Demand and We Supply’. We provide all products from the USA unless you exclusively want products from other countries and if we can fulfill it. Using this service, you can request new products that are not available within our catalog.This can be done in 5 steps as described below:<ol><li>Request Products<ul><li>Send us a product request which can include anything from a product link, image, description, etc.</li><li>We will find the product and make sure that is the product you want.</li></ul></li><li>Get Estimates<ul><li>We will send you a proposal.</li></ul></li><li>Pay Minimum Deposit<ul><li>If you like the proposal, you are only required to pay 5% of the total product amount to place an order.<ul><li>Customized orders require 20% down payment</li></ul></li><li>Minimum deposit can be paid using any of the payment methods such as eSewa, FonePay, Bank Transfer, or Deposit Cash in Store.</li><li>Remaining amount can be paid upon delivery.<ul><li>For Out of Valley orders, customer should make 100% of the payments before product is released from the store.</li></ul></li></ul></li><li>Delivery Updates<ul><li>We will update you at every stage of the fulfillment process.</li></ul></li><li>Hassle-Free Delivery<ul><li>Once your order arrives in our store, you can schedule your home delivery or visit our store for pickup.</li></ul></li></ol>Please double check the product link that you provide to us. One of our major objectives has been to fulfill our customer's request the best way we can. In some cases, we may be able to fulfill your order but the product may not be of the standard that you expected. Here, we definitely fulfilled our promise but not your wish. For this reason, it is always a better idea to double check the product link and make sure you know what you want.&nbsp;If you are ever confused about any product or merchant, please let us know and we will do our due diligence and try to make sure you will be receiving the products of your wish.

Product On-Demand

We believe that shopping should be easy. In fact, it should be so easy that you should never have to worry about what you will receive after placing an order. Shopping is not just about paying for something and receiving a product or service in return. It is an experience where you indulge yourself with a different mindset to look out for something you always wanted, something you need or something you believe is going to enhance your lifestyle. And that is why we started our journey to enrich our Nepalese community with quality products and quality services.When you request a new product or place an order, we shop for you directly. Third-party is never involved. Therefore, all products we supply are of the highest quality, and we always perform 100% inspection on every single product before handing it over to our customers.Major Features:1. Minimum Deposit<ul><li>Only pay a very low (usually 50% of the total order amount) to process.</li></ul>2. Pay in Full<ul><li>Receive a discount every time you pay in full during order placement.</li></ul>3. Nationwide Delivery<ul><li>We deliver all over Nepal.</li></ul>4. Discover &amp; Shop<ul><li>Explore one of the best product collections from global brands, shop your wish, request product on-demand and always experience peace of mind shopping.</li><li>Order via phone, email, social media, website, or from the service center.</li><li>Not sure what to order? Our 'Product Recommendation' service is always ready to serve you.</li></ul>5. Flexible Payment<ul><li>We have integrated major payment gateways for your ease. Simply pay a ‘Minimum Deposit’ to process your order.</li><li>Should you choose to ‘Pay in Full’ during order placement, you may receive a discount every single time.</li><li>Cash on Delivery is also available after you complete a ‘Minimum Deposit’ for your order.</li></ul>6. Shipment &amp; Tracking<ul><li>Choose your preferred shipping option of a ‘Home Delivery’ or a free ‘Service Center Pick-Up’.</li><li>Track your order all the way starting from order placement and until delivery.</li><li>Get notified at every single step of the order journey which means you always know where your order is.</li></ul>Always remember that we are here to help you. Please call us, email us, or meet us in person at our service center if you have any questions about any products or our services. Our expert customer service representatives will do their best to assist you and enhance your shopping experience.Our app is coming soon to add another dimension to your shopping experience.Happy shopping everyone!

EZ Shopping (Easy)

Do you wish to send gifts to your friends and families in foreign countries? If so, we are here to support you. We are fully capable to send your gifts to the following countries:North America<ol><li>United States of America</li></ol>Europe and Australia<ol><li>Coming Soon</li></ol>How can you use this service?&nbsp;Very simple, simply call us, email us, visit our service center or email us at support@evivez.com.

Foreign Service

Pay the total amount of the product upfront and receive a cool discount. Full-Pay discount is applicable only when the complete order amount is paid during order placement and not after.

Pay in Full

Welcome to our Career Section.We are always looking for talented people who can add value to our company and the Nepalese society. We post new job openings frequently based on the business needs and when it is time to diversify our workforce.&nbsp;Please stay tuned!

Careers

We are always looking to collaborate with local businesses. Reach out to us and let's talk about how we can help each other grow and enrich our Nepalese community.Please email us <a href="mailto:support@evivez.com">support@evivez.com</a> and we will take it from there.&nbsp;

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Product Detail

Create sear marks on steak, fish, or chicken while cooking indoors with this cast iron enameled grill pan from Martha Stewart Collection. In durable cast iron, it comes in your choice of colored enamel exteriors.
<ul>
<li>Approx. dimensions: 28.8cm x 28.8cm</li>
<li>Heavy-duty cast iron construction distributes heat evenly</li>
<li>Enameled interior never needs seasoning before using</li>
<li>High ridges raise food above juices, creating grill marks</li>
<li>Enameled cast iron</li>
<li>Hand wash</li>
</ul>

Return & Exchange Conditions:
- Items must be in its original, unused, and unwashed condition.
- Defective items from our customer cannot be returned or exchanged.
- Items without tags cannot be returned or exchanged.
- All items are inspected at the service center before customer pick up or delivery to ensure damaged products are not handed to our customers. 100% refund on all items damaged during home delivery. 
- Receipt must be shown for all items. Items without a receipt cannot be returned or exchanged. 
- Original packaging boxes should not be altered, taped, painted, or damaged in any way. 

To Process Returns or Exchange, simply call us at our toll-free phone number 9801570005.

7 Day Return & Exchange

Request Martha Stewart Collection Enameled Cast Iron Grill Pan from the USA at reasonable price in Nepal. Home delivery within 20-25 days. Pay Minimum Deposit only.

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